In order to Volunteer at OLV you are required to complete the Volunteer Induction and be cleared by the Catholic Schools Office to Volunteer.
Please follow this link https://www.mn.catholic.org.au/people/volunteer/ and complete the steps.

EXTERNAL PROVIDERS

If your child will be seeing a provider (eg; speech therapist or occupational therapist) this year at school, please complete the attached application form and return to school. If you require further information, please don't hesitate to contact the office.

COMPASS

OLV uses the "Compass" App.  Log in details for parents/carers have been emailed to all new parents.  If you are still unable to login, or your account has been made inactive, please contact Leanne in the office to arrange a reset of your password.

• For all new families please familiarise yourself with the information booklet you received in your information pack or enrolment pack "Parent Portal Compass User Guide" I have also attached this.

• Only Parents/Carers have access to Compass Parent Portal.  Parents must have separate email addresses in order to both have access to compass.
• New Users when logging into Compass are given the opportunity to update their details.  It has been noted that some parents have updated their mobile phone number by taking out the gaps within the phone number.  This is not required.  The system requires phones numbers to be in this format.
• REMINDER: PLEASE ONLY EXPLAIN WHOLE DAY ABSENCES - PLEASE DO NOT REPORT PARTIAL ABSENCES through the Compass App.  Reporting partial absences will cause inconsistences with your child's attendance.
• SMS's are sent to parents of students who are absent from 9.35am each weekday morning.  You will receive a text message if your child was not present during the marking the roll process.  Please logon onto compass and explain your child's absence.  Do not reply to the text as compass does not accept reply texts.
• Please notify the office beforehand if your child is going to arrive late; you will however still receive an SMS.  The arrival time of the student will be logged as an explained absence when they present to school on their arrival.
• On occasion you may be sent a text message even though your child is in attendance at school, this may be becuase they have arrived late and not come to the office for sign in.  If your child is late please come into the office with your child and sign them in via the compass kiosk.

QKR APP

Part of “progress” is moving towards a cashless society – which is for discussion on another day. To assist with the banking, ordering and handling of moneys we are moving more of our payments to the Qkr system. 

You will find attached instructions for QKR App.  This easy to use phone app gives you the flexibility to place orders for Canteen and fundraisers from your phone.  It also reduces the need for your child to bring cash to school.  Please remember to amend your child's year group on the QKR App to aid the timely collection of their order. We will be moving to a wider usage of this app as the term progresses.

Fee Statements have been emailed out last week.

• Any school fees that are outstanding, without an agreed payment arrangement with the Prinicpal, will be actioned per the Diocesan Fee Collection Policy.
• For those families experiencing financial hardship it is not too late to contact the school office to arrange an appointment with the Principal or Finance Office, to discuss payment options.
• Payments can be made via BPay, Direct Debit, or credit card over the phone or in the office.
• Calculations have been sent home to most families.  This will help you to pay a weeklly amount to have your fees paid by the due date 30/11/23.

Any fee payers that wish to establish a new direct debit or adjust their existing direct debit, please contact Leanne in the office.

We encourage families not to pay their fees via the COMPASS App. The bank fees are significantly higher than if paid via Bpay or credit cards at the office.

Health Care Card

Most families have already completed the attached Health Care Card Forms and returned to the school with a copy of their Health Care Card.  If you have a Health Care Card and have not handed it in please contact the office.  Health Care Cards gives up to 50% of your tuition fees.

Compass Events

It has been brought to our attention that parents feel they may miss out on events the school is having. Please ensure to follow the following ways of communication.

• A notification is sent to your phone that an event has been added to compass
• An email is sent to your nominated address notifing an event has been added to compass.
• Date claimers are up to date per term.
• Please always check the newsletter in case upcoming events are advertisied.

If you receive a notification you can logon onto your compass app.  The following screen will appear if you have an outstanding event. (You may click on your notifications tab for this.

You can then click into the event and see the following page.

All parents have access to many sources of notifications on any upcoming events.  If you happen to miss any of these notifications reminders are sent out from the office via email and push notifications and lastly text messages.